Client Feedback

sharron-profile

It’s not what we say…

“You are the best things I have come across – including sliced bread!!”

“Other rental managers can but only dream to be as amazing as you and your team.”

“You provide an excellent level of service”

“…far exceeded our expectations, what a wonderful team.”

“…we are confident in a better return on our investment…”

“Mixed feelings as we are about to settle on the sale of our last rental property. A strange feeling after over 30 years as a Quinovic client.

It started in Wellington in 1990. Having been transferred offshore we were seeking a professional to manage the rental of our family home in Silverstream. By far the best of the managers we interviewed was Quinovic Kent Terrace. Ross Davey, subsequently the Franchisor of Quinovic nationwide, impressed us with his knowledge, his approach and his professionalism. Going with Quinovic was never a decision that we regretted.

Over the years we acquired a number of rental properties within Wellington city, often with the assistance of Quinovic who identified suitable properties for us and sometimes even handled the buying negotiations on our behalf. (Some years later they would also help with the sale of these properties).

Coming back to New Zealand in 2004 offered the opportunity for us to take over the management of our rental properties. Frankly it never crossed our minds. Why take over from a proven system. Property investment is not a hobby. With a considerable investment in real estate why not let professionals handle matters.

With a subsequent move to the South Island we moved a part of our investment to Christchurch and the West Coast. We engaged the services of Quinovic Merivale and for the past 13 years have been delighted with the service offered by Sharon Layton and her team.

Over 30 years with the same property managers may be unusual. It wasn’t without its issues over the years but what always impressed us about Quinovic – whether Wellington or Merivale – is that they always owned any problem and resolved any matters amicably. The fact that we only attended the Tenancy Services Tribunal once over 30 years speaks highly of their property management skills and standards.

At this point we no longer have a need for the services of Quinovic but if you are reading this considering engaging professional property managers we suggest that you would find it very hard to better Quinovic. C and S Murphy

“My husband and I engaged the services of Sharon Layton at Quinovic Merivale to manage our rental properties. Since she took over our portfolio we have benefited from a significant reduction in down time between tenants, increased rental returns and very thorough property maintenance and record keeping. Sharon is prompt and efficient in dealing with all aspects of property management and she sets very high standards for tenants in terms of property care. We are thoroughly impressed with the Quinovic systems and in particular with Sharon, and we are confident in a better return on our investment under her management” E. Wilton

“Sharon is a great agent and goes out of her way to act in the best interest of her clients while dealing fairly with tenants. She is a wonderful person to have on side in a crisis and helps find a way forward through many difficulties arising from unexpected quarters. I have no hesitation in recommending her and her company.” B.Hall

“Brian and I would like to pass on our grateful thanks for the superb job Quinovic have done since the earthquake. Your house inspections, constant emails updating us and reassuring all concerned has far exceeded our expectations, what a wonderful team.” K. Ward

“Many thanks for your prompt and helpful assistance with this Sharon. As always, I’m very grateful you’re my property manager in Christchurch!” N Somerville

“Thanks for your email Sharon and for all the updates you’ve been sending through. We really appreciate the effort your team are making to keep checking on our tenant and property.” Ashworth

“I would like to say that we have been absolutely stoked with your professionalism, your organisation and your handling of everything regarding the property since the inception of our dealings with Quinovic Merivale. I would like to add that in my lifetime seldom have I met people as talented at their job as you are with yours.” R. O’Keefe

“My partner and I used Sharon as our rental property manager. We had no doubt in her abilities and had no concerns in letting her run our biggest investment. We’re so confident in Sharon; we leave it all up to her and her great team at Quinovic. Our tenants seem to be really happy too! We plan to use Sharon on all future investment properties. She’s great at what she does!” R. Thorpe

“Maintain your levels of communications and your newsletter – the fact that you take the time to set these standards outs you ahead of the competition.” CM

“Thank you once again for all the work you are doing and I admire your expert organizational skills.” Roberta

“As an overseas investor, I find the Quinovic ‘Owners log on System’ great peace of mind. It has up to date financial information and regularly updated photos’ which ensure that my properties are being well maintained and looked after by tenants.” D. Carroll