If you’re already a homeowner who wants to relocate locally or abroad; simply wants a bigger family home; do not want to sell your existing home, Quinovic can help.

We’re experts in residential property because it’s our sole focus.

We’ll assess your property and advise you on the rental you can expect. This is based on the type of property; area; school zones; availability of other properties in the area or already on our books; size of the property; other features.

We’ll make suggestions on getting your property ready for rental.

This could mean a coat of paint or just a general tidy-up.

Spending just a small amount can make a big difference to the rental you can get.

During these discussions we rely on you to tell us everything there is to know about your home – preferred garden maintenance; repairs that need doing; any other issues pertaining to the home that will ensure we can secure the best tenants for you.

Before we start marketing the property, the Management Authority and a Property Schedule need to be completed. The latter is a breakdown of chattels, insurance details, location of meters and other important information about the home

Marketing of the property is agreed with the owner before we start the process.

Prospective tenants are required to complete a detailed application form. Based on this information we carry out stringent reference and credit checks.

We also use Tenancy Information New Zealand (TINZ) to look at the financial history of potential clients, as well as other information lodged online by previous landlords. (This service is not usually available to private landlords.)

When we’re completely happy with every applicant we present a list to you for your consideration. We’ll only put forward suitable candidates and together we will chose the best tenant for your home.

Once a tenant has been agreed upon we handle all the paperwork such as the Tenancy Agreement; move-in documentation; we ensure that tenants understand their responsibilities; we prepare an ingoing inspection report and secure keys. Also included in the documentation is a photographic library of between 400-500 images (of a family home) detailing the condition of the home on occupation.

You’ll be paid as soon as soon the tenant’s rent has been received and fully cleared by the bank. We usually do weekly payments to owners.

We send you a monthly statement showing all income and expenditure for the period. We also provide you with a financial year-end statement for your accountant to use when preparing your tax return.

We do regular maintenance inspections of your property – usually every three months. Most insurance companies now stipulate their required timeline for inspections pertaining to your property and the terms of your policy.

We notify the tenant at least 48 hours prior to inspection. During the inspection we not only check on maintenance issues but also the general condition of the home. On completion we send you a written report. We may also include suggestions on how to improve the capital value or rental return on you property.

We ensure that your property is always in good repair. Maintenance issues are addressed and dealt with promptly. We work with trades people who share our commitment to quality work, done on time and within budget.
Work is closely monitored and you are kept in the loop until the work is completed.

A member of the team at Quinovic Merivale is available 24/7 for emergencies. Emergency repairs will be authorised and arranged by the Duty Manager. She may not be able to answer property specific question but your assigned property manager will respond promptly on the next business day.

Of course Sharon is also well informed on any issues that arise outside of normal business hours.

Towards the end of the tenancy we’ll ask you whether you want to continue renting the property.
Depending on your decision we’ll contact the tenant and make the necessary arrangements.

This process may involve re-assessing market rent levels or marketing the property if new tenants are to be found. At this stage we’ll make suggestions regarding any repairs or refurbishment that may need to be done in order to attract high-calibre tenants or buyers.

Although we don’t sell property, should you decide to sell, we can assist you by recommending excellent sales agents who are as customer-focussed as we are.